Everyone in the office relies on your IT infrastructure to handle the daily tasks that keep your law firm running. You know that everything—literally everything you do-- depends on the security, accessibility and reliability of your IT infrastructure.
But if you’re like far too many law firm decision makers, you might have targeted IT as a potential cost-cutting area, and you may be under-managing your system. You may assume that you can cross this line item off your operational budget and deal with IT problems one by one as they arise. But this kind of “break-fix” solution brings both costs and risks that don’t become apparent until something really does go wrong…and by then, repairing damage to the firm’s finances, reputation, and work flow may be difficult or even impossible.
Instead of cutting costs upfront and paying far too much later on, keep these considerations in mind.
Technology is increasing in complexity.
You’re a law firm, so you aren’t relying on your IT system to send you into space or perform robotic surgery. But be warned; network and data management systems are gaining in complexity at a faster rate than you may realize. Even if your primary IT functions involve data storage and transfer, modern systems are advancing at a rate set by the hackers and malicious actors that strong security protocols keep at bay. Advances arrive quickly, because system weaknesses are quickly discovered and exploited. In the world of data security, law firms need to move fast in order to stand still.
Prevention is cheap, but cure is costly.
Just like our personal health, the health of your IT system should be approached with a focus on prevention, not cure. A small problem becomes a big problem when it’s ignored, and UNLIKE personal health, IT problems don’t heal on their own. Remedies for network outages, equipment failures, and cyber attacks all come with large price tags, but there’s a simple way to discount that price: prevent the crisis in the first place.
DIY approaches are no longer practical.
Some attorneys, paralegals, and law firm administrative personnel possess a level of practical skill with IT maintenance and management, and they’re confident that if something goes wrong, they can roll their sleeves up and fix the problem on their own. This approach is especially prevalent among small or startup law firms where efficiency is highly valued and where managers wear multiple hats and tackle problems before opting to outsource. But this strategy is not as cost-effective as it may seem. When busy legal pros put everything on hold to repair a network outage, billable hours are lost and productivity drops. Clients are underserved and critical tasks are pushed to the sidelines. Unfortunately, even after an expensive DIY attempt, it may still be necessary to call for help.
Instead of operating your firm with no IT safety net, invest in a management structure that’s always there when you need it. Managed IT means secure data during storage, access, and transfer. It means reliable systems and networks that every member of the team can count on. It means legal experts who can spend their days focused on client service. It means efficiency and cost control. And most of all, it means better sleep for decision-makers who can put their trust in a team of proven experts. Contact our office for a consultation and stay focused on the growth of your firm and your clients’ matters, not the next IT crisis.